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No service, no sale.

Paul MolloyPPaul Molloy
in Chatter 0 LikesVote Down
That is what happened. I received e-mails from a HipPostcard seller telling me about a great sale they were having. I requested to be approved to pay with money order as displayed on the item page. No answer. I have used this feature on HipStamp. A couple days later I sent another request. No answer. The sale has now ended. No service, no sale.

Comments

  • 3 Comments sorted by Votes Date Added
  • Paul MolloyPPaul Molloy
    edited December 2016 0 LikesVote Down
    I think the seller is not receiving the Pre-Approval requests sent. However they are receiving private messages. I'm not sure why the requests don't get to him. My messages sent; show the requests have been sent.
    That's what I get for sleeping during class!
  • Justin BeardJJustin Beard Staff
    0 LikesVote Down
    Hi Paul,

    Send me a note with the seller's username and I will follow-up with them: support@hippostcard.com
    Once you send the pre-approval request, the seller would need to go to Members Area > Messages and respond to your message and check the box to pre-approve you. At this point, you could choose the Pay Later feature at checkout.

    Best,
    Justin
  • Paul MolloyPPaul Molloy
    0 LikesVote Down
    Hi Justin,

    Thank-you for your help. I have now been pre-approved. Were my requests received by the seller? I believe the messages were sent correctly.
    Now I shall look again at this sellers PCs.

    Take care,
    Paul
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