Mark Rosenberg
About
- Username
- Mark Rosenberg
- Joined
- Visits
- 114
- Last Active
- Roles
- Member, Administrator, Moderator, Staff
Comments
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Tracy - You can always review your full Account History and Fees with us from the Members Area > Account > Account History page: https://www.hippostcard.com/members/account/history and we absolutely do not charge any Sellers any fees twice or …
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Martin, I've taken a quick look at your store, and since you've joined HipPostcard, your sales have steadily increased each month with us. You can easily review this from the Store Stats page: https://www.hippostcard.com/members/selling/stats I see…
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You have the option to close a listing - or delete it. Closed listings will go to the Closed section, and deleted listings will be removed. You can close or delete an open listing - there's no reason to close it first if you want to delete - use the…
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You can export a copy of your sales from the Members Area > Selling > Seller Tools > Reports page.
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Hi Andrea, Turn off the ebay sync feature on HipPostcard first. Then if you delete listings on ebay - it will not effect your listings on HipPostcard.
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Yes, HipStamp and HipPostcard are two completely separate marketplaces.
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Hi Glenda, I am sorry to hear that you're having an issue reaching a seller with regards to an order you've placed. If you're unable to reach a seller regarding an order you've placed, please let us know, and we'll help you to resolve any issues. J…
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When you checkout on HipPostcard, you have the option to checkout and pay with either PayPal, or directly with a credit card. Credit card payments are processed through PayPal, but there's no need to have a PayPal account. On HipPostcard, when you c…
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Greg, It looks like you're currently syncing your listings from ebay, but you also have many items which were imported from bidStart. These items wouldn't be kept in sync with ebay (and could just be duplicates). It looks like a few of these types …
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Buyers do both, but will generally only browse Stores with larger amounts of inventories, or where the Sellers are running various promotions and marketing efforts, etc. We can help with this for Featured and Premium Stores as well, and even if you'…
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Hi George, As you noted, our forums on HipPostcard are not very active at the moment. However, sales are very active, and continue to increase each month. That being said, with 3 Million postcards on our site, and with most Sellers having thousands…
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If you search for "Rochester New Hampshire" you will only see items which have Rochester and New Hampshire in the title: https://www.hippostcard.com/search?keywords=rochester+new+hampshire&parent_id=0 However, the best way to make sure you're s…
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As a Seller, from the Members Area > Sold Orders section: https://www.hippostcard.com/members/invoices/browse/filter/sold You can click on the feedback number next to the buyer's username at the top of any order, to review their full feedback. T…
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Feedback works the same on HipStamp as it does on HipPostcard. From the Members Area > Purchases section, at the top left of the page you can filter to view just received items, etc. from the drop down box, and then leave feedback for the matchin…
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Hi Linda, I apologize for any confusion. It looks like your Buying Reminders count was off by one, as you do not currently have any unpaid orders. We've updated this accordingly. It looks like the last order you placed was marked as paid by the Sel…
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One an Order has been placed, it can't be cancelled, but you can mark both the Paid and Shipped status as "cancelled". You can update the status of any order by clicking on the "Mark as Paid" button or "Update Paid / Shipped Status" button next to t…
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Hi Tom, If you see any orders, including older orders, which you want to mark as shipped - just click on the "Mark as Shipped" button next to the order in question and you can change the shipped status.
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Hi Tom, We'll take care of this for you in the next few days.
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Hi James, If you currently have 50,000 listings on ebay, you can easily bring all of these items to HipPostcard, and then keep your items in sync. The process is extremely simple and should take you less than a minute to complete - all you need to …
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Try the following search: https://www.hippostcard.com/search?keywords=Essex+(Il+OR+Illinois)&parent_id=0
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From the Members Area > Buying > Purchases page: https://www.hippostcard.com/members/buying/purchases Click on the "Leave Feedback" button to the right of any order you wish to leave feedback for. You can also leave feedback from the Members …
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This was a temporary issue, which has since been resolved. Let us know if you're still seeing any issue.
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You need to be logged in to be able to change your password. If you try to access the Members Area and you are not logged in you will be prompted to log in first. If you can't login because you do not know your current password, you can reset your p…
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Just enter a new password on the Members Area > Account Page (you'll need to enter it twice): https://www.hippostcard.com/members/account/account-details
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Currently you can't offer Free Shipping based on an item being added. However, you could create a promotion such that if you add a specific listing id, you then receive 15% Off the Total Order (or any amount). Checkout the Members Area > Selling …
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Done.
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That could be a possibility. With our new multi-seller checkout, it's not possible for their to be any "pending" orders which are then "cancelled", so that wouldn't be an issue any more regardless. We'll review this further either way. Regardless, …
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If your items include Private IDs, you can just Bulk Upload the same file and the existing listings will be updated accordingly. You can also end listings in bulk if needed from the Members Area by selecting them all (click the arrow in the drop dow…
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Currently we do not allow html or links within item descriptions. Item descriptions should generally only contain information relevant to the specific listing itself. However, you can set up promotions for specific items, such as buy an item in X ca…
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With regards to the Quantity of Relisted items, there's no bug, as the original item in question simply had an original quantity of 2. This was an item imported from bidStart, so I'm unsure as to why this item had a quantity of 2, other than that's …